PERSONALIZED SUPPORT FOR YOU + YOUR FAMILY
Each relationship begins with an informal interview to identify the client’s challenges, concerns, and overall perspective. Then, we establish and agree upon the concrete goals for our work together.
I conduct extensive research to gather relevant and up-to-date information for each of my clients, and synthesize it into a clear format the client can use. This may include an easy-to-digest summary of a health diagnosis, a review of the latest research from leading medical journals and medical librarians, and personalized information about relevant doctors and hospitals. I work with the client to develop specific, pertinent questions for discussion with their clinicians and other providers. With these questions and the answers from their providers, clients are best equipped and empowered to make important health decisions for themselves and/or their loved ones.
Appointment Preparation + Partnership
I help clients get the most out of their limited time with providers. This includes preparing together for medical appointments, and a debriefing afterwards. An informed patient feels confident - which helps the provider see the patient as a team member.
I can, and often do, accompany clients to their appointments. This service is useful not only when patient's family members cannot join, but also when patients simply want an extra listener, note taker, or someone present for emotional support.
I focus on the small-yet-important details, such as:
- Staying on top of medical record transfers
- Finding a contact person in the provider's office for follow-up
- Facilitating communication with providers
- Remembering important things to bring for each visit or treatment
- Following up from the appointment with notes and action steps
Clients often need logistical support to find relevant care providers and non-medical services. This can be difficult and time-consuming. I help find high quality:
- Second opinions
- Primary and integrative care providers
- Physical and occupational therapists
- Rehabilitative care centers
- Transportation assistance
- Home health services
- Mental health professionals
Supporting the Support Team
Most family members are thrown into the caregiver role with little to no prior experience. I help the patient's loved ones connect with emotional support services, literature recommendations, or experts who can provide legal and financial counseling. With clients’ permission, I can even help keep loved ones apprised of the patient's health and treatment progress.